by Service Experts

How To Know If You Need A New Furnace
We understand not everyone may need a new furnace right now, but it’s important to learn the keys that would impact your decision when you do need to buy a new one. The first important consideration is repair frequency.
Heating Repair Frequency
Like any type of appliance, as furnaces age, the potential for frequent heating repairs increase. If your furnace is over 15 years old, you might start to experience relatively expensive repairs. More common and costly repairs include blower motor failures, ignition control failures and heat exchanger failures.
Operational Cost
The efficiency of gas furnaces in homes today can vary widely and has a direct correlation to the amount of money you pay your utility company each month. Furnaces older than 15 years can be very inefficient, wasting up to 40% of the dollars you spend to heat your home. Even newer furnaces can waste up to 20%.
System Maintenance
A properly maintained furnace will operate more efficiently, reduce the likelihood of expensive repairs and most importantly ensure your safety. After all, these are gas-fired appliances. Another important point is a properly maintained furnace will last longer before replacement is needed.
We get a lot of questions concerning what actually can be done to tune-up or maintain a furnace and there are actually many important checks and calibrations in the process:
- Tune-up Checks
- Gas Pressure and gas valve calibration
- Cleaning and checking safety switches
- Cleaning the heat exchanger
- Inspecting the heat exchanger for dangerous conditions
- Cleaning the blower system
- Cleaning and replacement of worn ignition sensors
- And many others…
HVAC Maintenance Interval
Heating equipment simply must be maintained annually by a certified professional who has the knowledge, skills and experience to perform a tune-up. Simply put, without routine maintenance, frequent repairs combined with old equipment are some of the more obvious indicators of a need to replace your furnace.
Excessive energy costs and the need to reduce energy consumption are also strong reasons to consider replacement of your furnace. In fact, an independent study by Decision Analyst shows nearly 20% of homeowners who recently replaced their furnace specifically did so to lower their utility bills.
Selecting an HVAC Contractor
a contractor who is properly qualified to sell and install your furnace can be one of the most challenging aspects of the new furnace buying process. Homeowners tell us the most important selection factor is a company with a good reputation. While that may sound obvious, identifying reputable companies can be difficult. In many cases a homeowner may find it difficult to just get a hold of a live person rather than a contractors answering machine or cell phone recording. The use of certified technicians, responsiveness, timeliness and price are also key decision factors. So how do you find contractors who are responsive and have a solid reputation?
Finding Qualified Contractors
The internet has obviously become a primary source for research and finding businesses, but unlike other appliances such as refrigerators and washing machines, furnaces must actually be integrated, or installed into your home, and installed properly. Internet search results can be very limited in helping you understand just how qualified a company may be. After all, you are inviting this company into your home.
Online reviews can provide valuable insight but they can also be misleading. Focus on reliable sources such as the BBB and other independent review companies like Angie’s List, Kudzu, and Home Services Review. All are excellent sources to find reputable contractors. But even with the help of review sites you should ensure that potential contractors meet these criteria to ensure the best value for your investment:
- Secure the required building permits
- Are licensed and insured – ask to see their certificates
- Written 100% Satisfaction Guarantee – ask to see guarantee, get it in writing
- Background checks for employees
- NATE-certified Technicians – NATE is a national certification agency that ensures technicians go through rigorous training
- Economical financing options
Carries ENERGY STAR® rated products and are an official ENERGY STAR® Retail Partner
Once you are comfortable that the contractor meets the minimum criteria, don’t be afraid to demand even more. There are several key things you should insist on when working with a company to replace your furnace.
What to Expect From Your HVAC Contractor
First, when providing an estimate, a reputable company will always perform a heating and cooling load analysis (also called a manual J heat load calculation). This important and highly detailed step ensures that your home gets the right size furnace.
It’s very important for the furnace to be sized properly to of your home. No two homes are exactly alike. Even the number of windows and the direction they face, south or west, can make a big difference to determining the right furnace. Do not just accept a proposal without having this important calculation completed, and if the contractor does not perform a load calculation, ask them how they really know what size furnace is right for your home without one?
Duct System Evaluation
A truly professional company also knows how important your home’s duct system is to your overall comfort and efficiency. You will need to be sure the duct system has been inspected and is properly sized and sealed. Just like a load calculation, you should be concerned if the company you are considering does not do a detailed review of your duct system.
Professional Proposals
Expect to have your estimate for a new furnace properly detailed and described on a formal proposal. The proposal should clearly explain all the work needed, permits – if any, model numbers of the proposed equipment and their warranties. Don’t settle for a price written on the back of a business card, which unfortunately is all too common.
Home Protection
The company you choose should also show respect to you and your home. Replacement of a furnace can be messy… ensure the contractor takes the time to protect your floors and carpets by putting drop cloths down and requiring the technicians to wear shoe-covers, also known as floor-protectors or booties. Just because the mechanical work is messy doesn’t mean it should make a mess of your home. Professional contractors will take the utmost care of your property. Finally, ensure that you are given a complete walk-through on the operation and maintenance requirements of your new furnace. You should be given the installation instructions and product care manual from the new furnace package.
Next time we’ll talk about furnace efficiency and the different types and stages of furnaces, and their warranties.
This article was provided by Service Experts.