Ask Sam, The Service Expert

Q. If my home’s air is uncomfortable, what will you look for?

A. We’ll evaluate your home’s air against many criteria including humidity, moisture, airflow, filtration, ductwork and carbon monoxide using our exclusive Home HealthReport™ Card.

Q. Is humidity that big of a deal?

A. It sure is. Humidity levels affect your comfort and health inside as much as they do outside. Too much can promote mildew growth. Too little can dry skin, make throats sore and cause respiratory problems. In other words, humidity levels need to be balanced in order to feel comfortable at normal temperature settings.

Q. Our basement always seems damp. Does that matter?

A. Yes. It can become a breeding ground for microbes and contaminants that can lead to severe respiratory problems, allergies and even immune system disorders. You may need to put in a moisture barrier and then a dehumidification system.

Q. How does inadequate air flow effect my inside comfort?

A. It can cause poor heating and air conditioning equipment performance or increased energy consumption. It could also lead to things like improper humidity levels, an uncomfortable home and higher utility bills. By measuring your home’s air flow, a NATE-certified technician can determine what changes need to be made in your system to ensure maximum comfort and energy efficiency.

Q. Do I need more than the ’standard’ filter in my furnace?

A. Possibly. Without adequate filtration, expensive heating and cooling equipment can become clogged and lead to decreased efficiency, higher utility costs and potentially expensive repairs. The wrong filter could also cause dust buildup that can make your family susceptible to colds, allergies and respiratory disorders.

Q. I noticed some damage to my ductwork. Is that a problem?

A. Yes. If ducts are damaged or improperly sealed or insulated, they can waste energy and draw pollutants into your home, then distribute them to every room.

Q. How can I protect my family from carbon monoxide?

A. Purchase a carbon monoxide detector. In addition, have your gas appliances checked to determine if theyare properly ventilated.