This was a problem for a senior citizen in Toronto who had a serious issue! Beth lives in a bungalow (no basement) and her hot water tank was located in a room behind her kitchen. The shut-off valve was rusted through and dripping, damaging her floors in the utility room and even flowing into her kitchen where the vinyl tiles were popping up. She called three different plumbers in Toronto, however they all wanted to charge her over $200 to replace about 6 inches of pipe and the valve (work would take approximately 20 minutes). Beth was able to finally get it fixed after she received our fall 2006 print directory. She contacted one of our plumbers who were able to help her out and even give a senior’s discount!

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